Notes on building intelligent software

Practical, honest writing on predictive analytics, automation and software engineering — from real builds, not theory. New articles are published when there is something worth saying.

→How to Reduce Customer Churn with Machine Learning

A practical guide: the data you need, the signals that matter, how churn models are honestly evaluated, and how to turn risk scores into retention action. · 22 Oct 2026

More guides in preparation: demand forecasting for small retailers, and choosing between n8n, Make and Zapier.